🛟 Existing Client Support

How Can We Help You Today?

Access urgent technical support, submit a general support request or book a scheduled appointment with TD Interactives.

EMERGENCY SUPPORT

Urgent Website Fault

Use this option when your website is completely offline, displaying a critical error or experiencing a serious hosting or security incident.

  • Website completely offline
  • Critical website errors
  • Hosting or server outage
  • Serious security incident
Report An Urgent Fault For genuine service outages and critical faults only.
CLIENT SUPPORT

General Support Request

Submit a non-urgent support request for technical assistance, account enquiries, website questions or other help relating to your services.

  • General technical assistance
  • Email and hosting questions
  • Website enquiries
  • Account and service support
Send A Support Request We generally respond within one business day.
SCHEDULED APPOINTMENTS

Book Support

Choose a convenient appointment time for website changes, email setup, training, consultations and other non-urgent assistance.

  • Website content changes
  • Email setup and assistance
  • Training and remote support
  • Project discussions
Book An Appointment Scheduled appointments may involve a support fee.
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