Book a Support Appointment
Need assistance with your website, email, hosting or technical support? Choose the session that best suits your requirements and book a convenient time directly through Calendly.
Choose a Time That Works for You
Select your preferred session, view the available appointment times and complete your booking online.
Choose the Session That’s Right for You
From quick website updates to extended technical assistance, select the appointment that best matches the time and support you require.
Quick Support Session
Perfect for quick questions, minor website changes and straightforward technical assistance.
Standard Support Session
Ideal for website troubleshooting, remote support and more detailed technical assistance.
Extended Support Session
Recommended for larger tasks, training, project discussions and multiple website requirements.
Priority Technical Assistance
For urgent website, hosting, email or technical problems requiring priority investigation and remote assistance.
Priority appointments may involve a higher support fee.
Get the Most From Your Support Session
Having a few details ready can help us understand your request and use the appointment time more effectively.
Website Address
Have your website address or relevant service details available.
Screenshots
Take screenshots of any errors or problems you would like us to review.
Your Questions
Prepare a short list of the tasks, questions or concerns you want to discuss.
Remote Access
If remote access is required, we will provide instructions during the appointment.
Please Keep Your Passwords Secure
Do not email passwords before your appointment. Any required access information can be shared securely during the support session.
Before You Book
A few quick answers about remote assistance, preparation and appointment changes.
Yes. Where required, we can provide remote technical assistance using approved remote support software. We will explain how to connect safely during your appointment.
Please gather any relevant website addresses, screenshots, error messages and a short list of the questions or tasks you would like to discuss.
Yes. Your Calendly confirmation email will include options to reschedule or cancel the appointment if your availability changes.
Select the Priority Technical Assistance option. You may also submit an Urgent Website Fault request if you need to report the outage before the next available appointment.
Report an Urgent Website FaultNot Sure Which Session to Choose?
Send us a general support request and briefly explain what you need. We’ll help point you toward the most suitable appointment.
